Whatever reasons you may have for going into the Motel Business, be it for financial gain or because you have a love of taking care of other people's needs, you need to consider some basic concepts to make your enterprise more successful.
It is true for all real estate and doubly true for your motel. Location is everything. It will need to in a location that motorists can pass by conveniently (after all motel means 'motor-hotel'). Easy access to their vehicles is also something patrons expect and one other thing that differentiates hotels from motels.
Location may be the key to your customers first visit but good staff may encourage them to return. No matter the size or rating of your motel, there is no substitute for friendly efficient staff. It is important that any guest can contact staff at anytime day or night, so even if your front desk is not manned twenty four/seven there should be a means for you to be aware if a guest needs something.
Motel guests have come to expect more and more amenities in recent years. Comfortable beds, clean linen, accessible showers and toilets are not the only things you need to provide now if you are to be competitive.
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